Privacy Policy

Effective Date: September 2023

Welcome to AQNE Blades, your trusted source for knives and farrier tools. We value your trust and are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you interact with our website and make purchases from AQNE Blades.

If you have any questions or concerns regarding your personal information or this Privacy Policy, please contact us using the following information:

Contact Information:

• Phone: +44 735 470 6662
• Email: support@aqneblades.com
• Address: Flat 12, Grosvenor Court, Brewster Road, London, E10 6RH, United Kingdom

1. Information We Collect:

We may collect various types of information to provide you with an optimal shopping experience. The information we collect may include:

• Personal Information: This may include your name, address, email address, phone number, and payment information when you make a purchase.

• Usage Data: We may collect information about how you interact with our website, such as your browsing history, the pages you visit, your IP address, device information, and browser type.

• Cookies: We use cookies and similar tracking technologies to enhance your browsing experience and collect information about your preferences and activities on our website. You can manage your cookie preferences through your browser settings.

2. How We Use Your Information:

We use the information we collect for various purposes, including but not limited to:

• Processing Orders: To process and fulfill your orders, including confirming your order, sending shipping notifications, and providing customer support.

• Improving Our Services: To analyze and improve our website’s functionality, content, and user experience.

• Communication: To send you updates, promotions, newsletters, and other communications related to AQNE Blades. You can opt out of receiving promotional emails at any time.

• Legal Compliance: To comply with applicable laws, regulations, and legal processes.

3. Disclosure of Your Information:

We may share your personal information with third parties under the following circumstances:

• Service Providers: We may share your information with third-party service providers who assist us in operating our website, processing payments, and delivering products to you.

• Legal Obligations: We may disclose your information when required by law, legal processes, or government authorities.

• Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the new owner.

4. Data Security:

We take the security of your personal information seriously and employ industry-standard measures to protect it from unauthorized access, disclosure, alteration, or destruction.

5. Your Choices:

• Opting Out: You can opt out of receiving promotional emails from us by following the instructions provided in the email or by contacting us directly.

• Access and Correction: You have the right to access, correct, or delete your personal information. Please contact us if you would like to exercise these rights.

6. Children’s Privacy:

Our website is not intended for individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe a minor has provided us with their information, please contact us so that we can take appropriate action.

7. Changes to this Privacy Policy:

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. We will post the updated Privacy Policy on our website, and the effective date will be revised accordingly.

8. Contact Us:

If you have any questions, concerns, or requests regarding your personal information or this Privacy Policy, please contact us using the information provided above. We are here to assist you and ensure your privacy is protected.

By using our website and making purchases from AQNE Blades, you consent to the terms of this Privacy Policy.